Returns Policy – DamsonMadderGilet.com

We want you to be completely satisfied with your purchase from DamsonMadderGilet.com. If you’re not happy with your order, you may return eligible items under the following conditions:

1. Return Eligibility

  • Items must be returned within 14 days of delivery
  • Products must be unused, unworn, and in original condition with all tags attached
  • Original proof of purchase is required

2. Non-Returnable Items
The following cannot be returned:

  • Items marked as final sale
  • Products without original packaging
  • Damaged or altered merchandise

3. Return Process
To initiate a return:

  1. Visit our Returns Portal at DamsonMadderGilet.com
  2. Complete the return request form
  3. Wait for approval and return instructions
  4. Ship items back using a trackable method

4. Refund Processing

  • Approved returns will be processed within 5-7 business days after we receive your package
  • Refunds will be issued to your original payment method
  • Shipping costs are non-refundable unless the return is due to our error

5. Exchanges
We currently offer refunds only. To exchange an item:

  1. Return the original item following our standard process
  2. Place a new order for the desired item

6. Damaged or Defective Items
If your item arrives damaged or defective:

  • Contact us immediately through our Help Center
  • Provide order details and photographic evidence
  • We’ll arrange a replacement or refund

7. International Returns

  • Customers are responsible for return shipping costs and any customs fees
  • We recommend using a trackable shipping method
  • Refunds will exclude original shipping charges

8. Return Shipping

  • You are responsible for return shipping costs unless the return is due to our error
  • We are not liable for items lost or damaged in return transit
  • Keep your return tracking number for reference

9. Final Sale Items
All final sale purchases are non-refundable and non-exchangeable.

10. Policy Updates
We may update this policy periodically. The current version will always be available on our website.

For any questions regarding returns, please visit our Help Center on DamsonMadderGilet.com.